Spitch, an established Swiss company with a global presence specializing in Speech Analytics and Spoken Language Technologies, is proud to Sponsor The Customer Experience 2020 conference, organized by CMI Customer Management Insights. The event explores the future of customer relationships. The conference is in the Palazzo Delle Stelline in Milan, on 12 October 2017. The conference is divided into thematic sections to deepen the strategies and technologies that impact Customer Experience. The emphasis will be placed on current applications and future continuous improvements delivered by disruptive innovations in terms of both guidelines and solutions.