Explore Spitch’s Latest AI Innovations and Migros Bank Case Study at the Swiss Customer Service Summit
The Swiss Customer Service Summit (SCSUM) is the premier event for visionary customer service leaders and CX champions. This year, Spitch is proud to be a Gold Partner at the event presenting our latest AI innovations, including an exciting AI coaching solution for service centers, alongside a compelling case study from our valued customer, Migros Bank.
Case study: “How Migros Bank Decodes the Wishes of Its Customers”
Discover how Migros Bank is using Spitch's cutting-edge technologies such as Speech Analytics and Conversational AI to bring intelligent automation to its contact center. Solutions such as Voice Biometrics and 24/7 voice-driven Virtual Assistant help improve the customer experience and transform the role of the customer advisors. For Migros Bank, each customer interaction is crucial to maintaining high standards.
Spitch’s speaker Corner presentation: “AI Coaching for Service Centers”
Discover how AI-driven coaching solutions can effectively bridge the skills gap in service centers by offering personalized training that empowers agents to perform better. This session will highlight how these innovations can contribute to improved customer satisfaction and operational efficiency.
Event Details and Participation
Visit us at our booth for a personalized consultation and to learn more about how these solutions can help your business. Alternatively, please contact us at info@spitch.ch. We look forward to seeing you there!
Curious? Secure your ticket now and learn more about the event and the agenda: more information
