Mission: Enable AI-driven digital transformation in contact centers
Vision: Spitch empowers businesses around the world to deliver a superior customer and employee experience through our complete omnichannel conversational platform and continuous professional services
Industry: Contact centers digitalization
Headquarters: Switzerland
Established: 2014
Global presence: Extensive presence across Europe, Middle East, North and Latin America, Central Asia
Technology: Spitch owns and is constantly developing its proprietary core technology as well as integrates third-party tech from hyperscalers and customers’ AI teams to deliver the most efficient solution for each use case and ensure outstanding time-to-market
Product line: Spitch offers a diverse range of products in both voice and text, including virtual assistants, voice biometrics, speech analytics, chat platform, knowledge base, agent assistant suite, and other constantly evolving additions of new products
Data protection and regulation: Spitch adheres to strict, internationally recognized security standards and offers flexible software deployment options (secure cloud, hybrid, or fully on-premises) to ensure data privacy as well as adherence to the current and upcoming AI legislation
Services and support: Spitch focuses on providing ongoing, localized professional services and in-depth domain knowledge to keep its customers disruptive and competitive. Strong partnerships and the company’s own dedicated customer success organization ensure immediate and lasting added value. Spitch maintains long-term strategic relationships with its customers, providing business and technical consulting to assist in the formulation and adjustment of contact center digitalization strategies.
Reputation: Spitch’s greatest asset is each and every customer. We are focused on addressing our customers' immediate needs and strategic long-term goals, especially given turbulent contact center industry shifts. Swiss origin guarantees high-quality: Spitch has a growing customer base, including top Swiss banks and insurance companies, public administrations, and companies in many industries. Spitch is committed to leveraging AI for specific human tasks, ensuring significant ROI and improving the customer and employee experience.
Mission: Enable AI-driven digital transformation in contact centers
Vision: Spitch empowers businesses around the world to deliver a superior customer and employee experience through our complete omnichannel conversational platform and continuous professional services
Industry: Contact centers digitalization
Headquarters: Switzerland
Established: 2014
Global presence: Extensive presence across Europe, Middle East, North and Latin America, Central Asia
Technology: Spitch owns and is constantly developing its proprietary core technology as well as integrates third-party tech from hyperscalers and customers’ AI teams to deliver the most efficient solution for each use case and ensure outstanding time-to-market
Product line: Spitch offers a diverse range of products in both voice and text, including virtual assistants, voice biometrics, speech analytics, chat platform, knowledge base, agent assistant suite, and other constantly evolving additions of new products
Data protection and regulation: Spitch adheres to strict, internationally recognized security standards and offers flexible software deployment options (secure cloud, hybrid, or fully on-premises) to ensure data privacy as well as adherence to the current and upcoming AI legislation
Services and support: Spitch focuses on providing ongoing, localized professional services and in-depth domain knowledge to keep its customers disruptive and competitive. Strong partnerships and the company’s own dedicated customer success organization ensure immediate and lasting added value. Spitch maintains long-term strategic relationships with its customers, providing business and technical consulting to assist in the formulation and adjustment of contact center digitalization strategies.
Reputation: Spitch’s greatest asset is each and every customer. We are focused on addressing our customers' immediate needs and strategic long-term goals, especially given turbulent contact center industry shifts. Swiss origin guarantees high-quality: Spitch has a growing customer base, including top Swiss banks and insurance companies, public administrations, and companies in many industries. Spitch is committed to leveraging AI for specific human tasks, ensuring significant ROI and improving the customer and employee experience.
CEO
Senior Business Development Manager in Switzerland
Head of Research
Pre-Sales Manager DACH
US Business Development Director
Account Manager
Head of Backend Development
Account manager Switzerland
Head of Business Support Department
Vice President DACH
Customer Experience and Digitalization Director
Country Manager Italy
Chief Сustomer Success Officer
Vice President Business Development
Project Manager
Marketing and Communication Manager DACH
Pre-Sales Manager
Account Manager Germany
Chief Innovation Officer
CTO
Director of Sales & Consultancy, International
Director of Sales and Consultancy, Italy
Presales DACH
Vice President Germany and Austria
Product Director, Vice CEO
Customer Service Manager
CEO of Spitch US Corp. and VP International Business Development
and over
60 professionals
worldwide
Mission: Enable AI-driven digital transformation in contact centers
Vision: Spitch empowers businesses around the world to deliver a superior customer and employee experience through our complete omnichannel conversational platform and continuous professional services
Industry: Contact centers digitalization
Headquarters: Switzerland
Established: 2014
Global presence: Extensive presence across Europe, Middle East, North and Latin America, Central Asia
Technology: Spitch owns and is constantly developing its proprietary core technology as well as integrates third-party tech from hyperscalers and customers’ AI teams to deliver the most efficient solution for each use case and ensure outstanding time-to-market
Product line: Spitch offers a diverse range of products in both voice and text, including virtual assistants, voice biometrics, speech analytics, chat platform, knowledge base, agent assistant suite, and other constantly evolving additions of new products
Data protection and regulation: Spitch adheres to strict, internationally recognized security standards and offers flexible software deployment options (secure cloud, hybrid, or fully on-premises) to ensure data privacy as well as adherence to the current and upcoming AI legislation
Services and support: Spitch focuses on providing ongoing, localized professional services and in-depth domain knowledge to keep its customers disruptive and competitive. Strong partnerships and the company’s own dedicated customer success organization ensure immediate and lasting added value. Spitch maintains long-term strategic relationships with its customers, providing business and technical consulting to assist in the formulation and adjustment of contact center digitalization strategies.
Reputation: Spitch’s greatest asset is each and every customer. We are focused on addressing our customers' immediate needs and strategic long-term goals, especially given turbulent contact center industry shifts. Swiss origin guarantees high-quality: Spitch has a growing customer base, including top Swiss banks and insurance companies, public administrations, and companies in many industries. Spitch is committed to leveraging AI for specific human tasks, ensuring significant ROI and improving the customer and employee experience.
