Spitch Expands Partner Program in Collaborative Agentic AI
Spitch, the Swiss-based leader in Collaborative Agentic AI, is accelerating the global rollout of its partner program with a clear focus on quality and independence. Today, roughly a third of Spitch’s sales in core markets are generated via partners; the company aims to double this share in the near future.
Centered on system integrators and value-added services, the initiative empowers certified partners to manage the full project lifecycle – from discovery and solution design to delivery and support. The partner program benefits from a robust enablement model, hybrid training, and streamlined deployment resources.
Building success together: an enablement-first partnership
The program has been redesigned to prioritize enablement and autonomy. Moving beyond simple resale, Spitch works with a highly qualified ecosystem of integrators and providers of value-added services organized in tiered levels (Silver/Gold/Platinum) based on certification and performance. Practical tools and clear frameworks ensure structured collaboration and dependable project execution.
Pablo Reznik, Partner Success Manager at Spitch says:
“Partners play a central role in our growth strategy. Our goal is to ensure that our partners are completely self-sufficient in sales and delivery. Whether national or international, we consider our partners to be a true extension of our own team, capable of presenting the Spitch platform with all its components, and tailoring complex use cases to customer needs. We believe in quality over quantity and ensure that each partner receives the attention and resources they need to succeed.”
An exclusive ecosystem
To guarantee top-tier implementation quality, Spitch has established a select group of more than 20 partners worldwide that forms the core of its ecosystem. In Switzerland, key partners such as Swisscom, Adnovum, and UMB anchor its market success. Internationally, Davero, Bork, Movigoo, NextIP, OmegaC, and ComApp are part of its inner circle of certified partners.
«Swisscom, as Switzerland’s leading IT and telecommunications provider with over 6 million B2C and 200,000 B2B customers, excels in customer interaction, technical integration, and solution design. I am proud to say that our partnership with Spitch is instrumental, leveraging their robust core technology and comprehensive, well-integrated range of Conversational AI products. Together, we offer a unique end-to-end solution – from infrastructure to service – simplifying the customer experience and increasing efficiency with platforms that deliver fast, tangible value.»
Role-based certification and hybrid learning
The partner program features role-specific certification paths, ensuring each team member develops relevant expertise. Training has evolved from ad hoc sessions into a comprehensive, hybrid certification journey – from introductory partner courses through to advanced troubleshooting. Flexible, self-paced modules are delivered via a dedicated learning portal and reinforced with practical exercises in a sandbox environment. Newly introduced workshops for pre-sales engineers help teams navigate complex technical discussions and customer requirements with confidence.
«UMB is proud to partner with Spitch to offer its cutting-edge, comprehensive conversational AI platform to improve the public services sector in cantons and municipalities, such as the city of Kreuzlingen. This collaboration underscores our mutual commitment to delivering innovative, scalable, and cost-effective solutions for public services in Switzerland.»
Security and innovation as a foundation
Spitch’s ISO 27001:2022 certification, reinforced by regular re-certification audits, underscores a rigorous commitment to information security—an essential prerequisite for deployments in highly regulated sectors such as banking and insurance. Built around the concept of Collaborative Agentic AI – where human agents and AI systems work seamlessly together – the Spitch platform enables not only the automation of routine tasks but also delivers measurable improvements in human productivity through speech analytics, quality management, knowledge agent, agent assist, and agent coaching solutions.
With a sharpened focus on partner enablement, standardized delivery, and verifiable security, Spitch is laying the groundwork for scalable, high-quality implementations worldwide – partner by partner.
Contact us to learn more on Spitch Partner Program and how your company can benefit.
