Registration is wrong! Please check form fields.

Why Spitch?

Our differentiators are fast solutions delivery, out-of-the-box products, and advanced toolsets, which allow quick tuning and further development either by Spitch or customers/partners themselves

Why Spitch? Develop once — deploy omni

Customers can start a project with one channel (e.g. text bot) and simply activate new channels later on, since the solution’s core functionality is already complete and integrated with the relevant backend systems

Why Spitch? Low code no code

Deployment is simple, as it requires little or no coding expertise and minimal involvement, if any, of the customer’s IT staff. This is due to the high-level, intuitive design and rich features of the pre-built interconnectors and adapters that Spitch provides

Why Spitch? Conversational data drive sales

Little or no customer data is required to ensure quick wins and rapid language model training thanks to the latest technology and out-of-the-box products that Spitch provides, combined with its toolkit for tuning and customization

Why Spitch? Customization and personalization

Localness and customization are essential for successful AI projects and this is assured by Spitch’s highly qualified, multinational staff along with its specialist tools

Why Spitch? One-stop shop

Spitch is a one-stop shop vendor with its full stack of technologies and know-how, designed to provide customers with their every need in conversational AI, delivered in a seamlessly integrated way

Why Spitch? Data security and protection

To ensure data security, Spitch uses on-premise installation, secure cloud delivery and additional methods to ensure adherence to legal requirements, in accordance with recognized standards, internal policies and protocols

Why Spitch? We’re a vendor and expert advisor

1. Our team members have individual experience within major industry brands such as Nuance, SVOX, Motorola, Cisco and Yandex.

2. Spitch along with its partners brings a wealth of experience to any new customer, often with references not only from that customer’s industry and region but from wider geographies; this broad span of not only technical but commercial expertise has ensured many successful implementations in such sectors as banking, insurance, telco, government and can be viewed here). This helps ensure that our customers benefit from both state-of-the-art solutions and international industry best practice

Why Spitch? Do it now

To ensure your business still thrives tomorrow, start automating your call-related services today

Recognition by market leaders:

  • Jakob Hauser Head of Customer Interaction Management Solutions, Digital Enterprise Solutions

    “Spitch is among our most innovative partners helping to develop customer care voice analytics powered by speech technologies and artificial intelligence. This is the right Swiss formula for an efficient omnichannel engagement centre, where customers choose whatever channel suits them best from video and voice to mail and messengers”

  • Georgy Kravchenko General Director

    «Implementation of voice-driven automated services in BPS-Sberbank is a milestone for the entire banking industry. Speech technologies is a key growth driver for business in the next two-three years. BSS selected Spitch as the voice tech platform provider as it will deliver serious competitive advantages to the banks implementing it in combination with omnichannel capabilities»

  • Dr. Tanja Samardžić Group leader at the Language and Space Lab

    «Only a few years ago, just a handful of people believed in the possibility and usefulness of developing AI applications in the Swiss German dialects. Spitch AG in collaboration with the Language and Space Lab at the University of Zurich was able to offer an initial solution in speech processing dealing with multiple dialects in Switzerland. Our work serves now as the basis for the growing research in this direction»

  • Stefano Mancuso General Manager

    «The cooperation with Spitch has helped us enhance our offer by adding voice to our software. This allows us to deliver a better service in fields where voice is the preferred channel of communication. Also, thanks to Spitch, now we can provide sentiment analysis and biometrics, resulting in an improvement of customer experience. We believe the collaboration between Spitch and Sistem Evo will reduce costs and strengthen the services we deliver. We are happy to team up with Spitch to achieve together our purpose»

  • Daniel Walther Head Sales & Account Management

    «ti&m together with Spitch managed to establish excellent synergies in developing voice banking app for one of the major Swiss banks. Our partnership seems to have what it takes to deliver smooth and fulfilling customer journeys, and we understand each other just like our servers do – instantly»

  • Dr. Enrico Reboscio CEO of ‘Dotvocal’

    «We are delighted to partner with Spitch, an innovative company that brings speech technologies to a new dimension. Our long standing and comprehensive expertise in developing high-end customer-tailored solutions, jointly with state-of-the-art speech technologies will allow us to keep on addressing customer needs that are becoming day after day more demanding. Also, thanks to front-runner solutions for sentiment analysis, emotion detection and voice biometrics we can help our clients to better understand and serve their customers. In addition to greatly complementing our solutions, Spitch gives us the accuracy and flexibility that our customers require from us»

  • Andrea Bonavita Head of Innovation

    «Customers are our “happy obsession”, and we put our BPO experience at the service of their process improvement. The co-operation with Spitch has been constructive and natural, just like voice interaction is. Our common goal is to jointly identify market sectors and customers, which would greatly benefit from our innovative expertises»