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Gartner Cool Vendor
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Virtual assistants
Speech analytics
Voice biometrics
News
Publications
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News
2022
2021
2020
2019
2018
2017
2016
2015
2022
4
October
Spitch's AI Solution Helps Enercom Verify Compliance on Distance Contracts
The Speech Analytics solution saves worktime and costs by automatically and quickly checking 100% of the conversations recorded during telesales.
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2022
29
September
Omantel Embraces Conversational AI from Spitch and Datalyticx to Improve Customer Experience and Efficiency
This strategic partnership to develop an Arabic speaking Omnichannel Virtual Agent is unique to the Omani and broader Middle East market.
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2022
27
September
Spitch Launches Virtual Assistant for Claims Reports Processing at Versicherungskammer Group
The Versicherungskammer Grouphas switched its claims hotline to a speech recognition system provided by Spitch, which understands customer concerns and steers the calls automatically to the right agen...
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2022
8
September
Spitch Strengthens the German Team
High demand for speech and text dialog systems, Peter Thieg strengthens the team.
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2022
4
August
Spitch’s Virtual Assistant for Baloise Nominated for "Customer Relations Award 2022"
"Reach for the stars together", presentation at the "Awards Night 2022"
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2022
11
July
Spitch Releases Newly Improved Products with Updated UI
New features and improved user interfaces
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2022
28
June
Spitch Enters the Utility Market with its Solutions
The Speech Analytics solution developed by the international company, specialised in communication automation, was chosen by ENGIE for the analysis of customer conversations.
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2022
26
May
Spitch Team Met in Milan to Chart Course
Spitch team convened on 17 May 2022 in Milan for an annual meeting to analyse the results of the past year, discuss plans for the year ahead, and brainstorm on the business development strategy.
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2022
3
May
Reale Group Strengthens its Customer Service Thanks to Spitch Virtual Assistant
The solution responds to junior operators’ internal queries in a fully automated manner saving the work time of experienced call centre workers and supervisors.
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2022
28
April
Automated Voice and Text Conversational AI is Becoming Increasingly Important in Customer Engagement
NTT Data and Spitch jointly hosted a live webinar on voice bots in customer service on 29 March 2022.
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2022
7
April
Etihad Airways Goes Live with Spitch.ai’s Virtual Assistant to Assist Passengers with Covid-Related Travel Information
Etihad passengers will benefit from the Virtual Assistant’s ability to share immediate Covid-related travel information about their flights without having to wait in queue.
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2022
5
April
Spitch.ai Appoints Speech Technology Veteran Piergiorgio Vittori as President and CEO of Spitch’s U.S. Division
Vittori has successfully brought Spitch’s Conversational AI Solution to U.S. brands and will continue as company expands deeper into the U.S. market
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2022
15
March
Spitch appoints Fehmi El Benna as new Senior Business Development Manager in Switzerland
With this new important addition to the team, Spitch is meeting the rapidly growing demand for voice and text dialogue systems helping to improve customer experience and reduce customer service costs....
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About
Company profile
Customers and Partners
Gartner Cool Vendor
Recognition by market leaders
Vacancies
Legal & Privacy policy
Contact us
Case studies
Case studies
Solutions
For industries
For business needs
Products
Products
Virtual Assistants (VA)
Speech Analytics (SA)
Voice Biometrics (VB)
Press room
News
Publications
Event calendar
Services
Strategic consulting
For Partners
Become a partner
Partner portal
Start now
Virtual Assistants (VA)
Speech Analytics (SA)
Voice Biometrics (VB)
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