Company
We Make AI-Driven Digital Transformation Successful
Who We Are
Spitch is a global company headquartered in Zurich, Switzerland. Since 2014, we have helped contact centers in Europe, Middle East, Central Asia, North and Latin America overcome challenges through the power of conversational AI.
Zurich
Switzerland
Voice & Text
In the News
Award-Winning
Partner-Focused
Our Mission
Enable AI-driven digital transformation in contact centers.
Our Vision
Spitch empowers businesses around the world to deliver a superior customer and employee experience through our omnichannel open platform and continuous professional services.
Why Customers Choose Spitch
Since our founding in 2014, we have experienced nearly zero customer churn. Why? Because our team is made up of passionate people who share the same core belief: customers are our greatest asset. We bring that attitude to every relationship, working hard to address each customer’s immediate needs and strategic long-term goals.
Low Code/No Code Omnichannel Open Platform
Deployment is simple as it requires little to no coding expertise. This is due to the high-level, intuitive design and rich features of the pre-built models, interconnectors and adapters that Spitch provides. On the other hand, Spitch platform is open for using any 3rd party Al models including public services like OpenAl or Amazon Bedrock, and Al models developed in customer house.
Customer-Centric Conversational AI
Spitch's Omnichannel Conversational Al platform allows building personalized customer service scenarios taking into account personal data from different back ends, internal and external LLM responses and sentiment analysis.
Data Security, Privacy, and Compliance in the Age of GenAI
To ensure data security, Spitch uses a hybrid approach for deployment, including private cloud or on premise delivery, and additional methods adhering to legal requirements, including GDPR and EU Al Act, in accordance with recognized standards, internal policies and protocols.
Complete Customer Care, Tailored Consulting, and Fast Time-to-Market
Little or no customer data is required to ensure quick wins thanks to building blocks and pre-trained models for specific verticals, as well as the latest technology and out-of-the-box products that Spitch provides, combined with its toolkit for tuning and customization. The best balance between traditional NLU/NLP and GenAI ensures scalability and efficiency tailored to exact business needs. Spitch along with its partners brings a wealth of experience to any new customer, often with references not only from that customer's industry and region but also from wider geographies; this broad span of technical and business expertise has ensured many successful implementations in such sectors as banking, insurance, telco, and government. Spitch innovation team helps customers develop and implement an innovation strategy turning cutting-edge technologies into business value.
All-In-One, Scalable AI-Driven Orchestration Platform
Conversational Al Suite with all the key tools for Al models training, integration and orchestration for IT and AI teams in the organisation, and on-screen widgets for agents and supervisors to improve employees experience (including smart prompts powered by real-time Speech Analytics, Voice Biometrics with a control panel for continuous verification, Knowledge Base, and Chat Platform).
Meet the Spitch Team
Advisors and Non-Executive Directors
Management Team
CEO Spitch Italy s.r.l.
VP International Business Development
And nearly 100 employees worldwide.
Want to Join Our Team?
Be part of a global tech collective with a big heart. A highly motivated band of top-notch professionals in conversational AI, the Spitch team has an international spirit.
Cultural diversity and multilingualism are parts of our DNA. Different backgrounds and visions, age and experience help create the business innovation and subject matter expertise we are known for.
Beyond all else, ours is a culture of respect for people and their ideas. When you join our team, you become part of a fun, flexible, and supportive community of tech professionals. You will have the flexibility to work the way that suits you best, while sharing in our collective responsibility to deliver.
Open Positions
Remote
Conversational AI IT Project Manager
Spitch is a global provider of B2B and B2C Conversational AI solutions, headquartered in Switzerland with a presence in many countries across Europe and now in North America. Spitch helps enterprises to better understand and serve their customers using Natural Language Processing (NLP), Artificial Intelligence (AI) and Machine Learning.
Remote
Conversational AI IT Project Manager
Spitch is a global provider of B2B and B2C Conversational AI solutions, headquartered in Switzerland with a presence in many countries across Europe and now in North America. Spitch helps enterprises to better understand and serve their customers using Natural Language Processing (NLP), Artificial Intelligence (AI) and Machine Learning.
NoCurrently, no open positions. Feel free to visit us again for future opportunities.
Do not see what you’re looking for? Send us your resume and C.V. by email.
