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Virtual assistants
Speech analytics
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Events Calendar
2024
26
November
Webinar
KI + Employee Experience = ♥
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2024
1
October
Webinar
KI trifft Mensch im modernen Kundenservice: Die Symbiose von Conversational AI & der Digitalen Warteschleife
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2024
26
September
Summit
Swiss Customer Service Summit (SCSUM)
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2024
24
September
Event
Xperience EMEA NORTH
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2024
24
September
Event
L'IA nei Contact Center: Tendenze Future
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2024
4
September
Summit
AWS and Spitch Deliver GenAI Powered Services Strategically for Enterprises across the World
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2024
4
September
Webinar
Die unsichtbare Hand: Besseres Kundenerlebnis durch KI
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2024
3
July
Webinar
Swisscom – Spitch Webinar: Optimierte Kundeninteraktionen dank UX-Design und intelligenter Datenanalyse
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2024
24
June
Event
The Future of CX
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2024
19
June
Webinar
KI-Assistenten - Fluch oder Segen?
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2024
12
June
Event
Fachveranstaltung „KI-Sprachautomation für besseren Kundenservice“
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2024
11
June
Event
CXO Customer Experience Officer
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2024
5
June
Event
Customer Experience Dinner
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2024
15
May
Conference
Customer Care Conference and expo
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2024
24
April
Webinar
Pragmatic Gen AI Adoption in the Contact Center: Regulatory Impact, Real Examples and Showcases
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2024
23
April
Event
Genesys Community Day Greece
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2024
28
February
Conference
Spitch at CCW Berlin 2024: Leading the Conversation with Next-Gen AI Solutions
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2023
12
December
Summit
G-Summit Benelux & Eastern Europe 2023
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2023
5
December
Conference
Omnichannel Experience: Human & Tech driven
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2023
23
November
Event
Utility Day
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2023
9
November
Event
The Future of Customer Engagement: Discover Conversational AI
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2023
20
October
Forum
CX Strategy Forum
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2023
17
October
Event
Join Spitch and BBBank at INNOVATIONSforBANKS 2023
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2023
9
October
Event
KBC Collaboration Days
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2023
4
October
Conference
Meet our Italian team at the Booth no. 25
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2023
29
September
Event
SEI in Cantiere
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2023
5
September
Conference
Startup Stories: Microsoft’s GrowthX Alumni Journeys
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2023
31
August
Forum
Spitch, NTT DATA DACH, and Migros Bank Joining Forces at the Swiss Customer Relations Forum
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2023
18
August
Conference
Turning Conversations into Success: Best Practices for Implementing Conversational AI
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2023
22
June
Forum
CX STRATEGY FORUM — Prague
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2023
20
June
Congress
See Intelligent Voicebots in Action: Spitch and Baloise Insurance at the Customer Management Trade Congress 2023
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2023
15
June
Forum
CX STRATEGY FORUM — Athens
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2023
28
March
Summit
Annual Fintech and Insurtech Summit — The leading trends to watch in 2023
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2023
26
January
Event
Die Banken haben die Qualität und den Mehrwert von Conversational AI erkannt
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2022
13
July
Event
IASS series ‘Meeting with CEO’
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2022
11
May
Event
AI Week 2022
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2022
29
March
Webinar
Live-Webinar: Voicebots in customer dialogue — digitised and yet personal
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2022
27
January
Webinar
Webinar for Insurance: Digital Voice and Text bots: Experiences and Opportunities
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2021
16
November
Live Event
Public Service — Sustainable Increase in Efficiency Thanks to the Use of Intelligent Voice Solutions
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2021
29
September
Webinar
Develop Once – Deploy Omni
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2021
15
June
Free virtual event
CX Connect 2021
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2021
15
June
Event
Digital transformation in the insurance industry
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2021
14
May
Event
Speech Analytics e Biometria Vocale per potenziare il customer service
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2021
5
May
Webinar
Speech Analytics Webinar: Automatisches Analysieren Ihrer Kundengespräche
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2021
28
April
Conferenza
Spitch racconta la Customer Experience del New Normal alla conferenza di Soiel
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2021
4
February
Summit
The European Chatbot & Conversational AI Summit
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2021
27
January
Online event
Spitch expertise: how AI can improve your customer experience in banks
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2021
27
January
Meeting
Spitch NLU/AI based speech solutions to accompany the digitalisation journey
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2020
23
June
Webinar
A successful digitalisation process in the contact centre
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2020
17
June
Webinar
Effizienzsteigerung im Call-Center durch Digitalisierung
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2019
19
November
Webinar
Ready-to-Use Solutions for Retail, Government, Healthcare and other Industries
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2019
5
November
Webinar
Ready-to-Use Solutions for Banking, Insurance and Telecoms
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2019
22
October
Webinar
Spitch Development Tools: Fast and Easy Delivery of Voice Applications
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2019
17
October
Event
Spitch’s participation at CX2020 III Edition
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2019
2
October
Presentation
Spitch’s participation at the BIW 2019 as part of Best Practice Vortrag
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2019
22
May
Seminar
Spitch’s participation at the AI Info Day Avaya
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2019
9
May
Event
Spitch’s participation at the CMI Talk About “Voice Power in Customer Service”
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2019
27
March
Conference
Spitch’s participation at the Call & Contact Centre Expo 2019
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2019
19
February
Conference
Spitch’s participation at CCW 2019 "International Conference and Trade Show for innovative customer dialogue"
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2019
6
February
Presentation
Spitch presented its solutions and client cases at the CMI Talk About Finance & Customer Experience
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2019
28
January
Voice Meetup
Speech Recognition for Swiss German at Voice Meetup Zurich
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2019
28
January
Presentation
Spitch presented at the Rotary-Club
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2018
18
October
Conference
Spitch is the Gold Sponsor of CX2020 II Edition
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2018
26
June
Webinar
Spitch Lingware Suite makes speech technologies easily available to everyone
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2018
24
May
Webinar
Webinar results: "Speaking with the Bank will increase customer satisfaction"
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2017
5
December
Webinar
Webinar: "Using Voice Technology to achieve MIFID II Compliance"
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2017
12
October
Conference
Spitch is a Bronze Sponsor of Customer Experience 2020 Conference
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2017
22
September
Summit
Spitch was honored to participate as a Sponsor at the BANKING SUMMIT 2017
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2017
29
June
Seminar
Spitch AG with the support of Swisscom, Adcubum and ti&m held the event «Speech technologies for Insurance: exceptional customer service from the first call»
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2017
23
May
Seminar
Speech Technologies: an integrated answer to enhancing customer experience and decreasing operational costs
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2017
11
May
Webinar
The rise and rise of speech analytics: How speech analytics can help your firm meet its regulatory requirements
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2017
21
March
Software Exchange Knowledge Group
Spitch presented solutions driven by voice for banking at Software Exchange (Client Communication over Digital Channels) Knowledge Group
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2017
20
February
International Conference and Trade Show
International Conference and Trade Show on the Customer Service, Communication and Contact Centre Industry (CCW)
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2017
26
January
Presentation
Spitch presented cutting edge functionality of voice technologies at «ACCELERARE IN CURVA – I Contact Center tra Legal & Social nell’Era del Cloud»
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2017
24
January
Webinar
Customer Experience Management for Financial Services: Can we do better & lower costs by using speech technologies?
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2017
18
January
AI Bootcamp of Deutsche Telekom
Spitch presented at Deutsche Telekoms AI Bootcamp as part of their eLiza initiative
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2016
16
November
Conference
The UBM TOP 50 Companies for Customer Service Improvement
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2016
10
November
Strategy Days
StrategyDays CRM & CallCenter Event in Cologne
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2016
3
November
Evening Gala Event
Golden Headset Award 2016
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2016
28
October
Webinar
Customer Experience: How Banks can do Better?
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2016
19
October
Expo
Apps World London
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2016
3
October
Forum
Forum Banca 2016 in Milano
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2016
27
September
Expo
Contact Centre Expo London 2016
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2016
22
September
Seminar
Speech Technology Trends — Best Practices and Vision 2020
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About
Company profile
Customers and Partners
Gartner Cool Vendor
Recognition by market leaders
Vacancies
Legal & Privacy policy
Impressum
Contact us
Case studies
Case studies
Solutions
For industries
For business needs
For Volksbanks (DE)
Products
Products
Virtual Assistants (VA)
Speech Analytics (SA)
Voice Biometrics (VB)
Knowledge Base (KB)
Chat Platform (CP)
Agent Assistant Suite (AA)
Resources
News
Publications
Event calendar
Islands of InnovAItion
White papers
Services
Strategic consulting
For Partners
Become a partner
Partner portal
Start now
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Speech Analytics (SA)
Voice Biometrics (VB)
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