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Faces Behind Spitch

Meet the Spitch experts driving AI for contact centers. Discover how human insight and Agentic AI reshape customer service through team interviews.

Guided by Humans. Powered by AI.

The future of customer service will be built at the intersection of human expertise and artificial intelligence. While AI unlocks new possibilities for contact centers, it is people — their insight, experience, and vision — who turn those possibilities into meaningful transformation.
At Spitch, innovation is driven by the individuals behind our solutions: the experts, leaders, and specialists who understand the realities of customer service and the strategic role Collaborative Agentic AI can play in reshaping it.

Guided by Humans. Powered by AI.
Giorgia Parrinello

Giorgia Parrinello

Business Analyst specializing in conversational AI and digital transformation projects. With a background in law and technology, she holds a Master of Laws (LL.M.) in Law of Technology and Automated Systems and combines analytical thinking with a strong, people-centered approach. Passionate about ethical and human-centered AI, she works closely with customers and cross-functional teams to design conversational solutions that create meaningful user experiences.

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Linda Graziano

Linda Graziano

Experienced Business Analyst with a background in Business Administration and Management and a strong passion for technology and innovation. She holds an MSc in Business and Entrepreneurship and has spent around ten years working in digital transformation, customer experience, and conversational AI, with a particular focus on improving customer interactions and service experiences. With an international background, she brings curiosity, adaptability, and a practical approach to solving complex challenges and connecting business needs with technology.

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Dr. Alexey Popov

Dr. Alexey Popov

CEO

Alexey Popov is the founder and CEO of Spitch. At Spitch, he is dedicated to advancing the future of contact centers and customer experience, with a strong focus on agentic AI applications that enhance human potential and improve business performance.

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