Taxpayers need easy and interactive access to public services and the level of expectations is steadily growing. Open-dialogue NLU-based text and voice bots offer great potential for ensuring barrier-free and low-threshold access to e-government services around the clock in all channels, including voice and popular messengers.
For further information please find below the presentations from the event held by Spitch and its partners Swisscom, Adnovum and swisspro Solutions AG in Zurich. The event generated much interest among practitioners in the public services sector and became an excellent expertise exchange opportunity for early adopters, vendors and prospective clients planning to implement similar solutions.
