We will be taking center stage at CCW 2024 in Berlin. As a prominent participant in this esteemed international congress fair for innovative customer dialogue, Spitch is set to unveil its latest innovations in conversational AI solutions, marking a significant milestone in the evolution of customer engagement.
Our solutions are designed to revolutionize inbound calls, intelligently recognizing customer intents and seamlessly connecting callers to the most relevant experts to enhance operational efficiency and improve customer experience.
At the CCW, you will be able to experience our Speech Analytics summarization and Quality Management tool first-hand. It is a real game-changer in quality management and compliance monitoring. This tool simplifies the analysis of voice dialogues, providing actionable insights for continuous improvement. With automated conversation summaries, organizations can gain a deeper understanding of their customer needs and drive better outcomes.
Our team of experts will be sharing valuable insights and practical experience throughout the exhibition. CCW visitors will learn from interactive demonstrations and real-world case studies how to optimize customer engagement strategies and achieve business success with conversational AI solutions. Please attend the Spitch presentation “Inbound: matching the customer issue to the right expert – your organization can do it too” on 28 February, 15:00 – 15:30, exhibition forum hall 3.
Visit Spitch: hall 3, stand no. B18
Explore how our innovative solutions can empower your business. Reach out to us https://spitch.ai/de/ccw2024/ to schedule a personalized demonstration or meeting at Spitch booth.