Automatic customer service of uniform high quality using Virtual Assistants and chatbots in all channels, robotic analysis of all communications in online channels and in branches, advanced remote services using voice biometrics – all this is a reality that has firmly entered the banking sector. Companies that adopted the advanced conversational AI technologies early on will always be one step ahead in terms of speed, added value, service efficiency, and customer satisfaction.
At the conference, Spitch will share how its digital services help address the issues faced by the largest banks in Switzerland, using an example of Spitch’s conversational AI solutions implementations for a top-rated Swiss bank. You will also be able to ask questions to the Swiss Bankers Association.
We expect our event to be attended by senior banking executives and line managers responsible for customer service, retail services, and contact centers.
Contact us to confirm your participation: register@spitch.ai
