August 31st in Zurich, Spitch and NTT DATA DACH with Booth Presence, Migros Bank Presenting on Spitch Implementation
Discover How Conversational AI is Revolutionizing Customer Service in the Banking Sector
The rapidly changing customer expectations in the banking sector present new challenges and opportunities. Customers are increasingly relying on phone and online channels, expecting round-the-clock service availability across various touchpoints. In response, banks are adopting omnichannel strategies and leveraging Conversational AI technologies.
In a recent interview conducted by Spitch and NTT DATA DACH, the potential of Conversational AI to enhance customer service and reduce costs becomes evident. By employing AI-driven bots, bank employees can be relieved of time-consuming tasks while customers receive efficient and round-the-clock support. To learn more about the interview, click here.
Meet Spitch and NTT DATA DACH on August 31, 2023, at the Swiss Customer Relations Forum in Zurich. They will have a joint booth presence and be available for any inquiries. Additionally, Migros Bank will share insights into their successful implementation of the Spitch Conversational AI solution, integrated by NTT DATA DACH, during a Best Practice Session.
Spitch and NTT DATA DACH are close partners in implementing digital speech and text solutions, serving prominent Swiss clients. For more information, please contact info@spitch.ch
