Spitch, a Swiss based provider of solutions in Automatic Speech Recognition (ASR), Voice Biometrics, Voice User Interfaces (VUI), and natural language voice data analytics, presented solutions driven by voice for banking at Software Exchange (Client Communication over Digital Channels) Knowledge Group hosted by Avaloq on March 21st.
Spitch AG DACH Country Manager Juerg Schleier presented how Spitch’s cutting edge voice technologies can help Banks to enhance customer service and reduce costs at the same time. Spitch solutions have multiple advantages for any Bank such as availability of various integration options with different third party solutions, seamless automated use cases, and many more.
Spitch received a very positive feedback from the attending banks and other presenting partners after the event. The organizer of the event, Martin Zahner, Head Software Exchange at Avaloq, introduced Spitch as "the most innovative solution" of the day. Avaloq is the biggest and well-respected banking software provider in Switzerland with operations in Europe, Hong Kong, Singapore and Australia.