We are excited to announce that Spitch will take center stage at CCW 2025 in Berlin! As a leading participant in this internationally renowned congress fair for innovative customer dialogue, we are proud to present our latest advancements in conversational AI. This milestone highlights our dedication to redefining the future of customer engagement.

Our innovative solutions address pressing challenges such as the skills shortage in service centers. Through AI-driven simulations, we deliver personalized and tailored training that empowers agents with confidence and competence. This approach transforms uncertainty into strength, improving both operational efficiency and customer satisfaction.

Attendees will also have the opportunity to experience our Speech Analytics Summarization and Quality Management tool, a true game-changer in quality management and compliance monitoring. By automating conversation summaries and delivering actionable insights, this tool enables businesses to better understand customer needs and drive superior outcomes.

Join Us for Two Exciting Presentations at CCW 2025:

We are thrilled to present on two occasions, showcasing how AI-powered solutions are revolutionizing agent onboarding and coaching:

1. Topic: “Agent Onboarding and Coaching with AI-Driven Simulation”
   25 February 2025, 15:00 – 15:30 | Exhibition Forum Hall 3
2. Topic: “Agent Onboarding and Coaching with AI-Driven Simulation”
   26 February 2025, 15:00 | Main Conference

These presentations will highlight how Spitch’s solutions address key challenges in service centers while boosting agent performance and enhancing customer experiences.

Visit Spitch at CCW:

Location: Hall 3, Booth B6

Explore how our innovative solutions can transform your business. Schedule a personalized demo or meeting here.