Spitch AG experts attended StrategyDays CRM & Call Center organized by Business Factors in Cologne. In general, the development of voice technologies and speech analytics, which are the most promising IT-trends of the coming decade, received positive feedback and attracted a sincere interest among the participants.
Spitch is a Swiss provider of solutions based on Automatic Speech Recognition (ASR), Voice User Interfaces (VUI), and natural language voice data analytics. The Spitch R&D team has over 50 years combined experience in R&D for Spoken Language Technologies (SLT), including Automatic Speech Recognition (ASR), Text‐to‐Speech Synthesis (TTS), Information Retrieval (IR), and Natural Language Processing (NLP).
“The potential voice technology market in Germany is important for us” ― underlined Country Manager DACH Juerg Schleier after the event. ― Spitch AG has a great expertise in German language recognition analytics. I'm sure that our competence will be of a great benefit to companies who aim to achieve cost reduction and increase customer loyalty.”