Spitch, a Swiss company specializing in Speech Analytics and Spoken Language Technologies, has been included in the Opus Research report “Voice Biometrics Intelliview: Solutions to Optichannel Challenges”. The report provides insights to enterprise executives on the competitive differences of 19 leading firms offering authentication solutions that include voice biometrics.

Spitch’s company dossier includes the strategic vision on voice biometrics, product offerings plus information on pricing and partners.

Spitch’s key differentiators are:

• Full speech technology provider delivering speech analytics, call recording and speech recognition.
• Reliable high accuracy and speed of authentication in a live/natural conversation environment using acoustic modelling based on neural networks to accurately discriminate phonetic contexts and speaker differentiation.
• Continuous verification during conversations.
• Instantaneous/real-time identification for fraudster/black-listed callers and identification on large populations.
• Convenient visualization of probability indication and authentication results in customizable UI’s.
• Bespoke solutions in enterprise-class segment with unlimited scalability.
• Adapted Probabilistic Linear Discriminant Analysis algorithm used for modelling channel variability.

Opus Research is a diversified advisory and analysis firm providing critical insights on software and services that support multimodal customer care. Opus Research is focused on “Conversational Commerce”, the merging of intelligent assistant technologies, contact center automation, intelligent authentication, enterprise collaboration and digital commerce.

To find out more, please, visit Opus Research web-site.