Spitch, an established Swiss company with global presence and focused on AI driven Speech Solutions is delighted to demonstrate the business value of speech technologies in Contact Center’s at the CCR Contact Center Technology Summit 2018 on January 30th in Zurich, Switzerland. The organizer — Call Center Resources (CCR) will welcome over 70 industry leaders and experts.

The event will focus on technology in contact centers and is designed for business users. Juerg Schleier, Spitch Country Manager DACH, will discuss the business value of Spitch’s solutions including real-time extraction of caller intent and identity to deliver client personalization sales/service options and delivery of timely & well-informed customer responses. The Spitch AI powered Omni-channel communication platform delivers control to the end user who will access services seamlessly regardless of the channel.

The Technology Summit is supported by CCR and the following companies — Spitch, Genesys, PIDAS Gruppe, WIR Bank Genossenschaft, Dial-Once CCO, Sunrise Communications AG. To register please visit the event’s page.