Customer Management Insights (CMI) is an editorial, training and public relations ecosystem dedicated to Customer Experience and Customer Centricity, a long-time partner of Spitch, an international company focused on speech technology solutions based on artificial intelligence.

In this context of profitable and continuous cooperation, CMI Chief Editor Letizia Olivari interviewed Piergiorgio Vittori, Spitch Global Development Director and Country Manager Italy. Piergiorgio’s video interview inserts into the panorama of publications on the website, to which Spitch contributes with own opinions and telling to community members about its speech technology expertise - both at national and international level.

In this video Piergiorgio tells the story of Spitch: the origin of the name, the company solution range, most important experiences and lessons learned, as well as Spitch value recognition by customers. "Spitch is growing everywhere," says Piergiorgio. "We started from the traditional banking business, to consolidate in other sectors such as public administration, telecoms, public transport ... Our business is always on the move, and we are proud to work always listening to our customers, in the continuous quest for the right business solution. We are a family, so in our work we do care for each customer as a family member".

Full interview available here:

https://www.youtube.com/watch?time_continue=3&v=1lac5Ij7mfs

More about Spitch contributions and speech technology solutions on CMI website: http://www.cmimagazine.it/?s=spitch