Spitch is glad to announce that our management team has a new experienced member — Christian Lüthi Account-Manager DACH. Christian is a highly qualified specialist in the field of corporate communication solutions, UCC and contact/service centers solutions. Christian will help Spitch to capitalize on the impressive business development and sales results in Switzerland in 2018. Switzerland is fully mature for voice-enabled solutions, as proven by a number of successful projects mentioned by Spitch CEO Alexey Popov in his interview to CNN Money. It is important to keep up the momentum, strengthening partnerships, customer relationships, as well as market visibility and awareness. Maintaining close cooperation with Spitch’s solutions delivery team and integration partners is equally important.
Prior to joining Spitch, Christian Lüthi's focus was on VOIP, UCC, and Contact Center Solutions. He was successful in his roles with Arktis and Spie's portfolio of ShoreTel /Mitel, Avaya, Cisco, and NEC. Before that, he worked as Managing Director Switzerland at Ciena, where he was responsible for Packet Optical Networking, SDN, OTN, DWDM, Layer 2 Encryption and Services, and as Key Account Manager Multinational Accounts at Orange Switzerland.
Since 2009, Lüthi has also been a part-time Board Member at CallNet.ch, the Swiss industry association for contact centers and customer contact management. In this setting, Christian Lüthi performed communication and public relations roles and also supported the industry events as an OC member. Until July 2018, he headed the Supplier, Sponsoring & Partner department. Through his many years of experience, he has influenced the contact center / service center sector in Switzerland and has extensive knowledge of the technology and the peculiarities of the Swiss and German markets. Customer care and loyalty are his areas of specialism.
"I’m very glad to join this innovative company, Spitch, which is very visible and impactful in the DACH Market for Customer Interaction Solutions. I’m more than happy to be a part of the team and to engage myself to revolutionise the customer experience further. I appreciate the opportunity to work with the motivated, open-minded and pleasant individuals at Spitch", — comments Christian Lüthi.
Jürg Schleier, Country Manager DACH at Spitch notes: "We are delighted that we have managed to get Christian Lüthi as a top-class and experienced account manager in the UCC service and contact center industry to help manage a growing business. With his extensive experience and impressive network, he will be instrumental in helping us achieve Spitch's ambitious growth targets."
Alexey Popov, CEO and Founder of Spitch adds: "Christian Lüthi will help us optimally position our unique voice and contact/service center solutions developed in Switzerland, as well as our cloud services, and drive their sustainable growth."
Christian Lüthi has been married since 1991 to Claudia Colombo and is a father of two grown-up children (ladies aged 24 and 21). Christian is based in Zurich area and loves sailing, going for various mountain and snow-sports; enjoys wine-tasting and enology as well as traveling.