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Collaborative Agentic AI Platform
Unifying humans and AI to elevate customer service

Virtual Assistant (VA)
Give customers a fast and efficient option for voice and text queries that’s available 24/7.

Speech Analytics (SA)
Automatically monitor 100% of conversations to get valuable insights for your business.

Voice Biometrics (VB)
Identify and authenticate callers in seconds with continuous verification and security.

Knowledge Agent (KA)
Unify and deliver info to your customers and staff wherever and whenever they need it.

Chat Platform (CP)
Deliver assistance in live chat and deploy intelligent chatbots in all channels.

Agent Assist (AA)
Put everything your agents need at their fingertips, with a unified agent desktop.

Agent Training (AT)
AI-powered training that sharpens agent skills, builds confidence, and improves customer interactions with realistic scenario simulations.

Quality Management (QM)
AI-driven monitoring and call scoring for full visibility, compliance assurance, and enhanced agent performance in every customer interaction.
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Banking
Learn how Spitch technology helps leading banking institutions transform their customer service experience.

Insurance
Learn how Spitch technology helps insurance companies deliver exceptional omnichannel service experiences.

Healthcare
See how the Spitch Collaborative Agentic AI Platform helps the healthcare industry deliver high-quality customer experiences.

Public Sector
Explore how government and public sector companies use Spitch Collaborative Agentic AI Platform.

Utilities
Discover the transformative power of efficient and reliable service, available 24/7 thanks to next-gen conversational AI.

Retail
Learn how Spitch helps retail companies deliver exceptional customer service experiences.
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Spitch solutions for industries and managed services significantly shorten the implementation cycle, enabling complete replication across business blocks and functions.
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Featured News

Agentic AI in Contact Centers: A Practical Playbook Emerges from Spitch Survey

Spitch Team

10 Dec 2025

Agentic AI in Contact Centers: A Practical Playbook Emerges from Spitch Survey

Most Popular News

Spitch Team

10 Dec 2025

Agentic AI in Contact Centers: A Practical Playbook Emerges from Spitch Survey

Spitch Team

27 Nov 2025

Collaborative AI: Building Trustworthy AI Agents for the Contact Center

AI’s customer-service push accelerates, but humans still crucial, report suggests

Spitch Team

25 Nov 2025

AI’s customer-service push accelerates, but humans still crucial, report suggests

Spitch Team

21 Nov 2025

Collaborative AI: Building Trustworthy AI Agents for the Contact Center

Recent News from Spitch

No such post found.

Spitch Team

10 Dec 2025

Agentic AI in Contact Centers: A Practical Playbook Emerges from Spitch Survey

Spitch Team

27 Nov 2025

Collaborative AI: Building Trustworthy AI Agents for the Contact Center

OpenAI and Apollo Research recently published a fascinating new paper on a fairly new alignment issue in frontier AI: “scheming.” This refers to the risk that an AI application learns...

Spitch Team

25 Nov 2025

AI’s customer-service push accelerates, but humans still crucial, report suggests

Artificial intelligence is racing into customer service, but a wholesale replacement of human agents remains uncertain, according to a BBC report. While vendors promote a “side by side” future for...

Spitch Team

21 Nov 2025

Collaborative AI: Building Trustworthy AI Agents for the Contact Center

OpenAI and Apollo Research recently published a fascinating new paper on a fairly new alignment issue in frontier AI: “scheming.” This refers to the risk that an AI application learns to hide...

Pole Position in Customer Service – Gaining a Strategic Advantage with Agentic AI

Events

Spitch Team

18 Nov 2025

Pole Position in Customer Service – Gaining a Strategic Advantage with Agentic AI

Spitch Team

6 Nov 2025

Built With You, Delivered On Time: Spitch’s Best Practices on Collaborative Agentic AI

Spitch’s strategic consulting and professional services have been fine-tuned to deliver well-structured and smoothly sequenced implementations. Our approach is based on the following three pillars