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Welcome to Spitch at the Call & Contact Centre Expo 2019

27 February 2019

Welcome to Spitch at the Call & Contact Centre Expo 2019

Spitch at the Call & Contact Centre Expo 2019Spitch, an established Swiss company with global presence and a leading provider of speech driven solutions will take part in the Ultimate Event for the Customer Engagement World - The Call & Contact Centre Expo 2019. The Forum will be held on 27 & 28 of March 2019 in the ExCel Exhibition Centre, Sandstone Lane, London, E16 1XL. We invite you to visit The Call & Contact Centre Expo 2019.

Spitch solutions will be introduced, as part of the trade show, at the Stand 974. Event participants will be able to get acquainted with AI based speech solutions, learn about real use cases and Spitch best practices in the implementation of voice systems in contact centres all over the world.

Piergiorgio Vittori, Global Development Director of Spitch will explain how an Omni channel communication platform can substitute an IVR. The robotic contact centre is getting a reality. Technologies are replacing human agents in many tasks, but how do these trends transform contact centres? We will explain the approaches and the lessons we have learned with real customers in real projects. The Spitch presentation will take place at 14.45 - 15.15, on March 28th, 2019 in THEATER 19.

The Call & Contact Centre Expo 2019 will focus on technology in the contact centres and is geared towards business and tech users. Thousands of Europe’s most proactive customer experience and engagement professionals descend on the ExCeL, all hungry to find the tips, techniques, innovations and strategies they need to transform themselves, and their companies, into the biggest names within their respective fields. It is expected that the trade show will host 20,000 visitors, 1000 leading exhibitors and more than 65 speakers.

Welcome to Spitch at the stand. We will be delighted to meet you.