We are glad to announce in our management team has a new experienced member - Gary Williams as the new sales director for the United Kingdom. Williams will report directly to Spitch global development director, Piergiorgio Vittori. He will be responsible for the UK sales strategy and growing its channel in London-office.
Gary Williams started his working life joining the Royal Air Force from school and training as an avionics engineer. Returning to civilian life, Gary was retrained in computer systems, where he gained strong experience working with clients in the daily support of a number of systems and industries.
He first entered the world of speech technology in the mid-nineties where honed his skills as both a manager and in customer support, gradually taking on more commercial responsibility until finally taking a role as UK Commercial director for Philips Speech Recognition Systems. He later focused on the healthcare market but still concentrating on managing and growing an indirect sales channel in UK Benelux and the Nordics. More recently Gary Williams worked for Wolters Kluwer Health in the field of clinical decision support.
At Spitch Gary will be responsible for expanding the company’s UK channel program, continuing its channel-first philosophy and growing its UK customer base. The firm has a full-suite of cutting-edge solutions that help organizations manage and enforce compliance processes, improve the call-centre experience and enhance security across a range of industries including, banking, insurance, telecom, transport, retail, healthcare and government.
“I have been incredibly impressed by the Spitch technology and the company’s customer focused-ethos. I am looking forward to introducing the technology to UK channel partners and customers alike,” says Williams. “Speech and the ability to communicate with customers affects nearly every type of organization. I’m thrilled to get the opportunity to work with a leader in the space and be a part of the digital transformation Spitch enables.”
Alexey Popov, CEO and founder of Spitch, welcomes the new executive to the team: “The UK is a vital market in our growth plans. In an increasingly competitive environment, organizations are looking at how they can improve the customer experience whilst reducing costs. At the same time compliance requirements are increasing across a number of industry sectors. Both these factors present a significant opportunity for Spitch and our AI-driven speech technology solutions. We welcome Gary to the team and look forward to working with him to grow our presence in the UK.”