Insurance companies are facing a variety of challenges in the face of digital disruption. On the one hand, there are more and more innovative ideas that are changing the market, on the other hand, both the regulatory requirements and the demands of millennials and Gen Z are increasing. What can you do about it? Do you offer your insurance customers an omnichannel customer journey with an enjoyable user experience?
The Swiss voice and text systems specialist Spitch and the solution providing partner AdNovum invite to an event on digital transformation in the insurance industry on 15 June 2021 from 1.30 pm to 5.30 pm at the newly opened The Circle Convention Center Zurich Airport.
Various speakers will give you a holistic view of the topic. An insurance expert will use the newly published IFZ insurance study to share his assessment of current developments in the Swiss market. Our customer Basler Insurances will present their first use case, «Entry into speech recognition». Last but not least, Spitch and AdNovum will show how to use natural language technologies according to best practices to improve customer service, call centre efficiency, as well as marketing and sales activities. The practical recommendations are easy and quick to implement. Your customer will notice the difference.