This exclusive executive briefing and expertise exchange session will focus on how insurance companies can optimize their customer support with artificial intelligence for open-dialogue natural language understanding.
Customers today expect coherent communication of consistent high quality across all channels – anywhere and anytime. Digital voice and text bots are highly effective in customer support and are increasingly finding their way into the insurance industry. Used properly, they can make everyday life much easier for both customers and employees, help reduce costs and increase sales.
In our 45-minute webinar, you will gain insights on how to use automated text and voice recognition technologies, including virtual assistants, speech analytics and voice biometrics, in line with best practices to improve customer service, increase call center efficiency, and optimize marketing and sales activities. Our experts will share practical recommendations on specific solutions that can be easily and quickly replicated for your business use cases. Your customers will notice the difference immediately!
The webinar will be held in German and is free of charge. Click here for the detailed agenda and registration. We look forward to your participation in this exciting expertise exchange session!