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2024
2023
2022
2021
2020
2019
2018
2017
2016
2015
2020
3
December
Voice Bot “Joey” Uses Spitch Technology to Help Patients in the Health Sector
Voice technologies are already omnipresent in everyday life.
Read full story
2020
16
November
TCS Chooses Spitch as a COIN Business Accelerator Partner
Spitch is proud to announce that it has been selected by Tata Consultancy Services to be part of its prestigious COIN (Co-Innovation Network) Business Accelerator Partner Program.
Read full story
2020
5
October
QuandaGo and Spitch Partner to Deliver Integrated Cloud Contact Center, Process Automation and Conversational AI Solution
Integration brings together natural language self-service and process automation with live agent support to reduce handle times and improve the customer experience.
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2020
26
August
Covid-19 and Customer Service: 53% of Customers Suffered “Long Waiting Times” and One-third Left “Totally Disappointed”
According to an international survey conducted by Spitch, a Swiss company specializing in the development and implementation of voice technology solutions, call centres largely failed to deal with the...
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2020
11
August
Spitch and Luware partnership serves Migrosbank
A Gold Microsoft Partner, Luware has over 200 clients, approximately 100,000 users and over 80 staff-members in Switzerland, the UK, Germany, the USA and Belarus with a passion for modern technology a...
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2020
16
July
Spitch is in CyberTech100 List of the World’s Most Innovative Providers of Digital Solutions for Financial Services Companies
CyberTech is one of the fastest growing sectors within the FinTech industry, with FinTech Global data showing investment in the space has grown 14 times since 2014 to reach $3.4bn last year.
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2020
13
July
Migros Bank chooses Spitch Solution to Identify its Customers
Verification by voice biometrics is voluntary and requires the explicit consent of the customer in full compliance with data protection requirements.
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2020
30
June
New Webinar’s Survey Confirms Important Results of the Previous One
42% of customers complain about long waiting times when calling the contact centre and 40% of company representatives expect quick wins from automation of routine questions.
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2020
22
June
70% of companies complain about long waiting times in contact centre and 63% of company representatives expect quick help from speech technologies
Long waiting time (70%), boring identification questions (45%), cumbersome DTMF/touch-tone (39%), getting connected multiple times (42%) – all these are...
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2020
11
June
Giovanni Mannarino Joins the Spitch Team as Director of Sales and Consultancy Italy
Giovanni will be the first commercial contact point for Spitch's customers and partners in Italy.
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2020
8
June
Spitch VoiceBot Eases the Load on Government Call Centre
Setting a record for fast deployment in taking less than 48 hours from the first meeting to full-scale operation, Spitch’s partner BSS has implemented a Voicebot at a government call centre in a major...
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2020
3
June
Webinar: A successful digitalisation process in the contact centre
Spitch, a leader in voice solutions and contact centre automation, will hold a webinar on the best scenarios for improving efficiency in the contact centre through digitalization in two sessions: in E...
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2020
6
May
Gartner Includes Spitch in its Market Guide for Speech-to-Text Solutions Among Market Leaders
Spitch is a mature company with experienced experts, moving fast along the right trajectory from Speech-to-Text (STT) platforms to offering multimodal Natural Language Technologies (NLT...
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About
Company profile
Customers and Partners
Gartner Cool Vendor
Recognition by market leaders
Vacancies
Legal & Privacy policy
Impressum
Contact us
Case studies
Case studies
Solutions
For industries
For business needs
For Volksbanks (DE)
Products
Products
Virtual Assistants (VA)
Speech Analytics (SA)
Voice Biometrics (VB)
Knowledge Base (KB)
Chat Platform (CP)
Agent Assistant Suite (AA)
Resources
News
Publications
Event calendar
Islands of InnovAItion
White papers
Services
Strategic consulting
For Partners
Become a partner
Partner portal
Start now
Virtual Assistants (VA)
Speech Analytics (SA)
Voice Biometrics (VB)
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