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Public Services Show Sustainable Increase in Efficiency Thanks to Intelligent Voice Solutions

Public Services Show Sustainable Increase in Efficiency Thanks to Intelligent Voice Solutions

Spitch and its partners Swisscom, Adnovum and swisspro Solutions AG held an event on digital transformation in the public service sector on 16 November 2021 in Zurich. Dr. Thomas Borer, former Swiss A...

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90% of respondents in a recent poll said that Covid is still the main driver for AI powered self-service solutions

90% of respondents in a recent poll said that Covid is still the main driver for AI powered self-service solutions

In our recent webinar, “Develop Once – Deploy Omni” hosted by CCW and with the kind support of industry CX champion Mr Gregorio Uglioni we conducted an opinion poll amongst the attendees and received ...

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Public Service – Sustainable Increase in Efficiency Thanks to the Use of Intelligent Voice Solutions: Live Event in Zurich

Public Service – Sustainable Increase in Efficiency Thanks to the Use of Intelligent Voice Solutions: Live Event in Zurich

Taxpayers need easy and interactive access to public services and the level of expectations is steadily growing.

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Spitch Builds Up Sales Power In The German Market

Spitch Builds Up Sales Power In The German Market

Jörg Rebell, an internationally recognized specialist in sales and distribution of collaborative communication solutions, will strengthen the DACH team as a new presales consultant.

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Liaison Vocale Joins Forces with Spitch to Provide Conversational AI solutions for Healthcare

Liaison Vocale Joins Forces with Spitch to Provide Conversational AI solutions for Healthcare

Spitch and Liaison Vocale offer a new experience in patient care over the telephone thanks to a smoother, more efficient and more secure automated customer service.

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AdNovum Penetration Tests Highlight Spitch’s Commitment to Solution Security

AdNovum Penetration Tests Highlight Spitch’s Commitment to Solution Security

AdNovum and Spitch are committed to the central role that solution security plays in customer-facing joint implementations and technical partnerships.

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Virtual Assistant Recognizes Swiss-German Dialects: Interactive Voice Solution from Spitch and NTT DATA Helps Raise Efficiency and Improve Customer Experience at Basler Insurance

Virtual Assistant Recognizes Swiss-German Dialects: Interactive Voice Solution from Spitch and NTT DATA Helps Raise Efficiency and Improve Customer Experience at Basler Insurance

The Swiss speech solutions provider Spitch and the IT service provider NTT DATA have jointly introduced a voice assistant for customer service and support in remote channels for Basler Insurance.

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Webinar: How to Build Efficient Next Generation Intelligent Virtual Assistant Platforms

Webinar: How to Build Efficient Next Generation Intelligent Virtual Assistant Platforms

Join us for a live webinar hosted by CCW on Wednesday, September 29, 2021, at 2PM Eastern Daylight Time (20:00 CET).

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Employee-customer conversation with «Speech Analytics» — also in all Swiss dialects

Employee-customer conversation with «Speech Analytics» — also in all Swiss dialects

Spitch, uniquely, makes these solutions available in all Swiss languages including all Swiss German dialects.

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Spitch Virtual Assistants Are Now Available Via Genesys AppFoundry

Spitch Virtual Assistants Are Now Available Via Genesys AppFoundry

Spitch technology partnership with Genesys initiated in 2017 gets further impetus with a new listing in AppFoundry testifying to the trust that our global partners have in Spitch solutions.

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Spitch Continues to Strengthen its Presence in the U.S.

Spitch Continues to Strengthen its Presence in the U.S.

In response to ever increasing interest in our technology from U.S. customers and vendors we are pleased to announce that we will be hosting a roundtable session at the upcoming CX Connect event on 15...

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Customer Journey Rethought: Spitch und Adnovum Invite to an Insurance Event in Zürich

Customer Journey Rethought: Spitch und Adnovum Invite to an Insurance Event in Zürich

The Swiss voice and text systems specialist Spitch and the solution providing partner AdNovum invite to an event on digital transformation in the insurance industry on 15 June 2021 from 1.30 pm to 5.3...

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Over 40% of Spitch Webinar Participants Believe Speech Analytics Can Positively Influence Their Business

Over 40% of Spitch Webinar Participants Believe Speech Analytics Can Positively Influence Their Business

The speech analytics solution by Spitch provides complete monitoring of 100% of your customer conversations automatically across a wide range of parameters. The accuracy of the solution exceeds mo...

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