Pole Position in Banking: Rethinking Customer Service Strategically with Agentic AI
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Swisscom & Spitch Invite You to: “Pole Position in Customer Service – Achieving a Strategic Advantage with Agentic AI”
In Formula 1, qualifying determines the pole position – not the race.
The same applies to customer service: Those who think ahead secure the advantage. Those who think ahead secure the advantage.
Agentic AI Takes You there:
It recognizes intentions early, supports employees in real time, and turns the contact center into a control cockpit.
What was once “support” is now a strategic lever for impact, efficiency, and growth.
Look Forward to:
- Strategic impulses for setting the course in customer service
- Practical reports from leading Swiss banks
- Expert talks and live demo
- Panel discussion on technology, leadership, and responsibility
- Networking during the Apéro Riche
Agenda to follow – secure your spot now. Participation is free, but places are limited.
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