Speech Technology Trends — Best Practices and Vision 2020

Spitch AG, an international solutions and professional services provider that develops enterprise class speech analytics solutions for business, held a seminar on best practices and prospects for speech technology development through 2020 at the Dolder Grand Hotel (Zurich, Switzerland) on September 22, 2016. More than 80 experts from banks and telecom companies, mostly from Switzerland, participated in the event. Participants learned why speech analytics, voice user interfaces, and voice biometrics already set the tone in interactions with clients.