The team at Spitch UK took part in the UBM TOP 50 Companies for Customer Service Improvement Conference on November 17th 2016, at the UBM UK headquarters in the heart of London. We were invited to showcase Speech Analytics and Voice Biometrics use cases and business value to various senior executives from the Top 50 companies for Customer Service.
We engaged with numerous stakeholders from companies spanning various verticals on a one to one basis, providing us with better insight on how the Top 50 companies strategize their Customer Service propositions and Customer Experience Management.
Our team was invited to give a presentation focused on the business value and benefits that Spitch Speech Analytics and Voice Biometrics technology can currently offer, industry best practices and Vision 2020, as well as suggested use cases, quick wins and the most efficient deployment path.
Find out more:
How to Win with Speech Analytics