Spitch, a global company specializing in conversational AI solutions, welcomes Lincoln Payne, who joins the Spitch team as Director of Sales & Consultancy, International, with the responsibility of spearheading the new offering to Spitch customers at presales, sales and consultancy stages – one of the important areas of value addition and Spitch’s further expansion.

In this position, Lincoln will report directly to Piergiorgio Vittori, VP Business Development Worldwide, Regional Managing Director. He will act as a focal point in supporting clients to get the implementations right, ensure that the entire range of Spitch products meets the customers’ and partners’ needs and delivers maximum business benefits. He will work in collaboration with the international technology team and the sales staff.

Lincoln has a BA Degree in Communication from University of California, and later continued his education at University of Oxford (Said Business School) receiving a Diploma in Global Business.

After his studies, he entered the CX Space as a Senior Consultant at Genesys gaining valuable consulting experience in the financial services and contact centre domains. He then took on responsibilities in business development, sales, and consulting for Genesys in EMEA as a Director of Sales and Business Development for 10 years.  Lincoln then joined Nuance as a Sales Director of EMEA in the Healthcare division for over 6 years. Lincoln has also had positions with Salesforce (Senior Account Director), Qualitest  (Senior Director - UK & Europe), and Omprompt (VP Sales + Marketing, Global), getting valuable customer relationship management,  quality engineering and supply chain experience.

Lincoln lives in the UK with his wife and two daughters and enjoys golf, travel and, unsurprisingly, technology in his spare time.

“I am very excited to join the Spitch team and help to build a stronger international presence for the company”, comments Lincoln on his new role. Spitch VP Piergiorgio Vittori welcomed Lincoln in his team: “With impressive experience in some of the market leaders, Lincoln will surely be able to make a critical contribution to expanding the range of services Spitch offers to our valued customers as well as supporting sales expansion in the new geographies. We wish him every good luck in this exciting new endeavour”.