I come from a mix of law, technology, and conversational AI, and what I enjoy most is bringing people and ideas together. I like working at the intersection of business and technology, especially when I can help turn complexity into something practical and useful. I am originally from Sicily, but I have been living in Milan for the past nine years. Even though Milan has become home, I still feel deeply connected to my southern roots – my mindset, warmth, and way of building relationships are strongly influenced by where I come from. Outside of work, I enjoy singing, reading, going to live concerts, and traveling. These interests help me stay curious, open-minded, and connected to different perspectives.

I am curious, empathetic, and very people-oriented. I care a lot about communication and making sure everyone feels heard, because that’s where good collaboration begins.

I have known Spitch since 2020, during the pandemic, when AI started becoming a much broader topic of discussion. At the time, I was studying law and became immediately fascinated by how technology, especially AI, could influence society, business, and people’s everyday lives. When I first heard about Spitch, I was curious about what it did and how AI could be applied in a practical way. That curiosity led me to deepen my knowledge through university courses focused on AI, research on algorithmic bias, and postgraduate studies related to AI and privacy. I later completed a Master of Laws (LL.M.) in Law of Technology and Automated Systems, which further strengthened my interest in the intersection of technology, ethics, and regulation. What I appreciate most about working here is that AI is applied in a very human-centered way. We build solutions for customer interaction, where the end user – a human being – remains at the center. I’m particularly interested in AI as a support system rather than a replacement for people: technology that enhances experiences, improves communication, and creates value while maintaining a human touch.

I believe my profile brings together analytical thinking with a people-centered approach. Alongside business analysis, I have a strong interest in ethical and responsible technology adoption, particularly in AI-driven environments. My academic research on algorithmic bias strengthened my awareness of how technology can affect different groups of people, which influences how I approach projects today – balancing innovation with empathy, communication, and responsibility.

I really valued being close to the customer and seeing how a relationship can grow through open dialogue and consistency. I also liked being able to use data to support improvements that had a real impact.

It showed me once again that empathy and communication are not just nice to have – they are, indeed, essential. Listening carefully, understanding different perspectives, and staying proactive make a real difference.