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Ozinga Partners with Spitch to Transform Customer & Employee Experience
Ozinga Bros., Inc., a fourth-generation, family-owned leader in concrete, bulk materials, and logistics solutions, has partnered with Spitch US Corp, the US subsidiary of Spitch AG, a global provider of Conversational Agentic AI, to modernize its customer support and IT...
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Ozinga Partners with Spitch to Transform Customer & Employee Experience
Ozinga Bros., Inc., a fourth-generation, family-owned leader in concrete, bulk materials, and logistics solutions, has partnered with Spitch US Corp, the US subsidiary of Spitch AG, a global provider of...
Enhancing Contact Center Quality Through Advanced Interaction Analytics (IA)
The Evolving Landscape of Contact Centers. In today’s fast-paced world, contact centers have evolved into vital strategic assets, driving business success through high-quality customer interactions. Quality Management (QM) is essential...