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Newsfeed Topic: News

UmweltBank Improves Customer Service with Spitch Collaborative AI

UmweltBank Improves Customer Service with Spitch Collaborative AI

The solution automatically identifies call reasons and routes customers to the right team – helping callers reach the right person without delays.

Help Agents Stay Composed on the Hard Calls – with Spitch Agent Assist

Help Agents Stay Composed on the Hard Calls – with Spitch Agent Assist

Spitch Appoints Tripp Arnold as Sales Director for the US Market

Spitch Appoints Tripp Arnold as Sales Director for the US Market

Spitch Key Business Highlights – FY2025-26

Spitch Key Business Highlights – FY2025-26

CCW 2026: AI Everywhere – Governance and Digital Sovereignty at the Top of the Agenda

CCW 2026: AI Everywhere – Governance and Digital Sovereignty at the Top of the Agenda

Spitch Expands Partner Program in Collaborative Agentic AI

Spitch Expands Partner Program in Collaborative Agentic AI

WEF AI Outlook: Verifiable, Inclusive, Human‑in‑the‑Loop Deployment

WEF AI Outlook: Verifiable, Inclusive, Human‑in‑the‑Loop Deployment

CCW 2026 in Berlin: What to Expect from Agentic AI for Pragmatic Applications

CCW 2026 in Berlin: What to Expect from Agentic AI for Pragmatic Applications

Agentic AI in Contact Centers: A Practical Playbook Emerges from Spitch Survey

Agentic AI in Contact Centers: A Practical Playbook Emerges from Spitch Survey

Pole Position in Customer Service – Gaining a Strategic Advantage with Agentic AI

Pole Position in Customer Service – Gaining a Strategic Advantage with Agentic AI

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