Our Experts and Thought Leaders
Meet the experts behind Spitch.ai. Explore insights, articles, and research from our team of conversational AI specialists and thought leaders.
Dr. Alexey Popov
CEO
Alexey Popov is the founder and CEO of Spitch. At Spitch, he is dedicated to advancing the future of contact centers and customer experience, with a strong focus on agentic AI applications that enhance human potential and improve business performance.
Carmen Keller
Head of Marketing, Spitch
Carmen Keller is an experienced marketing and communications leader with a strong background in technology, brand positioning, and go-to-market strategy.
Alexander Fischer
Director Customer Experience & Digitalization, Spitch
Alexander Fischer is a highly experienced professional focused on driving operational efficiency and fostering customer loyalty by proposing the right solutions and delivering measurable ROI. As a Spitch advisor, he supports customers throughout the consulting stages of the customer lifecycle.
Piergiorgio Vittori
CEO Spitch US Corp. CEO Spitch Italy s.r.l. VP International Business Development
Multilingual executive with deep expertise in AI and speech technologies. He combines strong consultative sales capabilities with technical insight and proven leadership, and is widely trusted by customers, partners and colleagues. Since joining Spitch in 2017, he has helped establish Italy as one of the company’s first domestic markets and supported its expansion across Europe, the USA and Latin America. Prior to Spitch, he held senior roles at Verbio and Nuance in the speech solutions sector. He holds an MSc in Engineering.
Josef Novak
CIO of Spitch
Experienced technology executive with over 15 years of experience driving technology advancement, AI adoption and digitalization in the contact center. Josef has a PhD in information science from the University of Tokyo where his research focused on applied spoken language technologies. He is a co-founder at Spitch where he currently serves as the company's Chief Innovation Officer and is responsible for driving new cross-functional technology initiatives. His current focus is on the collaborative role of AI in the future of the contact center.
Linda Graziano
Experienced Business Analyst with a background in Business Administration and Management and a strong passion for technology and innovation. She holds an MSc in Business and Entrepreneurship and has spent around ten years working in digital transformation, customer experience, and conversational AI, with a particular focus on improving customer interactions and service experiences. With an international background, she brings curiosity, adaptability, and a practical approach to solving complex challenges and connecting business needs with technology.
Giorgia Parrinello
Business Analyst specializing in conversational AI and digital transformation projects. With a background in law and technology, she holds a Master of Laws (LL.M.) in Law of Technology and Automated Systems and combines analytical thinking with a strong, people-centered approach. Passionate about ethical and human-centered AI, she works closely with customers and cross-functional teams to design conversational solutions that create meaningful user experiences.