Voice bot Vicky supplied by Spitch to Road Traffic and Shipping Office Canton Schaffhausen (Strassenverkehrs- und Schifffahrtsamt Kanton SH) , with integration and deployment supported by Adnovum, ensures that canton residents’ concerns are addressed efficiently 24/7. With around 50,000 calls per year, having the voice bot using cutting-edge conversational AI makes a real difference! Thanks to Vicky’s ability to understand Swiss German dialects and availability around the clock, this innovation will contribute to a further increase in the efficiency and quality of service.
