Spitch hosted the event "Speech Technologies: an integrated answer to enhancing customer experience and decreasing operational costs", taking place on May 23rd, 2017, at Westin Palace Milano, Piazza della Repubblica 20.
The continuous growth in the usage of speech technology is leading it to become one of the most disruptive solutions for improving customer relationship management and operational cost optimization.
In recent years, companies have had to start living up to the challenge presented by the emergence of a new kind of customer – more and more attentive and demanding, both in terms of product quality and customer experience management. During our event, Spitch executives answered key questions related to meeting this challenge, and shared their own experiences as well as the insights of our international clients and partners.
