Spitch presented its Agent Assistant Suite solution in Romanian language at a Customer Experience Dinner event in Bucharest on 5 June 2024. This solution provides a complete set of most important AI-powered desktop applications and tools that contact center agents need.
Lincoln Payne, Director of Sales and Consulting at Spitch, highlighted how Spitch AI, including voice biometrics and speech analytics, among others, improves efficiency and CX with specific references to business benefits and customer use cases.
The CX Dinner was co-organized by Spitch, our Romanian partner Intrarom, Genesys, and RepsMate, Many thanks to the partners team for their contributions.
