SPitch is a global provider of B2B and B2C Conversational AI solutions, headquartered in Switzerland since 2014. We help companies to better understand and serve their customers by means of Natural Language Processing (NLP), Artificial Intelligence (AI) and Machine Learning (ML).
As a Technical Support Engineer, your primary goal will be to provide quality support to our customers, ensuring timely resolution of incidents and support tickets. You will be responsible for communicating with customers, gathering technical details, and resolving simple to middle-level technical issues.