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Customers and Partners

We work with both integration partners and companies to create the perfect solution for each organisation, and tailor it to their particular requirements

Individual Attention & Specific Adjustments
Spitch is focused on meeting partners’ and customers’ needs by offering bespoke customization and adaptation of its solutions. We are continuously enhancing our solutions to fit your and your customer’s expectations
Flexible Pricing
Spitch offers extremely competitive and flexible end-user pricing for standard and premium licenses, as well as SaaS rates. We can also offer revenue sharing models for qualifying projects. Actual rates/share of revenue streams depend on the project’s complexity, scale, and scope of work
Breathing New Life in your Legacy Solutions
Partnership with Spitch will help refresh and transform some of the traditional call centre, conversation recording, analytics and other solutions, increasing sales and upholding reputation by means of integrating cutting-edge speech technologies
Partner Capacity Building and 24/7 Support
Spitch provides comprehensive A to Z 24/7 support as well as dedicated training programmes and certification to partners. A full range of services is available from remote coaching to on-site visits by specialists
  • St.Galler Kantonalbank Falk Kohlmann Head of digital banking

    «Voice-driven functions offer an easy access to banking services and could become an interesting interface for our customers. This was the main reason for us to start gaining more experience with the advanced voice technologies.»

  • Swisscard Michael Marek COO

    «Technology enables new ways of customer experience. Technology used in the right context — it’s a game changer.»

  • PostFinance Dominic Spalinger Corporate Venture Capital Manager

    «The Spitch solution is an excellent example of interactions automation with voice technologies that allows keeping up the highest standards of customer service. Making things easier for customers is the key to success.»

  • Baloise Insurance Beate Hofferbert-Junge Member of the Management Operations & IT

    “Spitch’s simple and highly efficient system provides value by helping us to reduce waiting time, offers efficient call routing and above all improves customer experience.”

  • Reale Group Matteo Lo Bue Digital Process Transformation Analyst

    “The solution allows senior staff to fully concentrate on customer service, while providing junior agents with the right information immediately upon request, increasing the overall efficiency.”

  • Migros Bank Antonio Zullino Head of Customer Centre Consumer Credit

    «Spitch’s voice biometrics system was integrated into the bank’s customer centre infrastructure seamlessly. Identity verification by voice biometrics meets all the regulatory and legal standards, including active opt-in, accepted by the majority of our customers. This solution really helps improve customer experience while reducing call handling time.»

  • Etihad Aviation Group Frank Meyer Chief Digital Officer

    «The Spitch solution is an exciting project for the Etihad Innovation Lab. We wanted to source technology which will make it easier and quicker for our guests to reach us and resolve their issue. Spitch will save our customers’ time and enable them to enjoy a smoother experience when we receive spikes in the volume of calls.»

  • Kanton Aargau Sandro Fanti Head of Departmental Services and Personnel

    “Through the automatic processing of customer inquiries, the voicebot considerably relieves the employees who can concentrate on more complex customer concerns.”