Publications

Peter Thieg Account Manager Germany

Sprachdialogsysteme in der Versicherungswirtschaft

Die Baloise (Basler Versicherung) und die Versicherungskammer Bayern (VKB) gehören zu einer wachsenden Schar von Assekuranzen, die sich mit einem Sprachdialogsystem für die Zukunft des Telefonierens gerüstet haben.

28.03.2023

Vadim Shchepinov Product Director, Vice CEO

How to Make Conversational AI Projects Consistently Successful

The article explores whether recent tech breakthroughs in conversational AI will help boost its business relevance. It argues that companies can often better capitalize on AI’s add-value by improving orchestration and implementation strategies, as well as deploying a combination of essential kinds of expertise in addition to standard Natural Language Understanding (NLU).

23.03.2023

Customer experience AI-driven: le esperienze di Spitch nei settori banking e insurance

Dagli assistenti virtuali ai chatbot, fino ai sistemi di biometria vocale, con varie possibilità di integrazione e di deployment. Anche nei servizi per il miglioramento della customer experience, la Svizzera – da oltre un decennio in cima al Global Innovation Index, – si distingue con proposte innovative e ad alto valore

21.03.2023

Josef Novak Chief Innovation Officer

Spitch and ChatGPT: Opportunities and New Horizons

We have been eager to evaluate ChatGPT’s capabilities and to understand how those might benefit our own CX products.

16.02.2023

Stephan Fehlmann Country Manager DACH

«Digitalisierung braucht Mut zu etwas Neuem»

Stephan Fehlmann ist Country Manager für die DACH-Region bei Spitch. Im Interview mit Computerworld berichtet er unter anderem, was ihn an KI fasziniert und (noch) nervt.

26.01.2023

Publications 1 - 5 of 213
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