Calendario eventi

KI + Employee Experience = ♥

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2024

Ottobre

Webinar

KI trifft Mensch im modernen Kundenservice: Die Symbiose von Conversational AI & der Digitalen Warteschleife

AWS and Spitch Deliver GenAI Powered Services Strategically for Enterprises across the World

Die unsichtbare Hand: Besseres Kundenerlebnis durch KI

Swisscom – Spitch Webinar: Optimierte Kundeninteraktionen dank UX-Design und intelligenter Datenanalyse

The Future of CX

KI-Assistenten - Fluch oder Segen?

Fachveranstaltung „KI-Sprachautomation für besseren Kundenservice“

CXO Customer Experience Officer

Customer Experience Dinner

Customer Care Conference and expo

Pragmatic Gen AI Adoption in the Contact Center: Regulatory Impact, Real Examples and Showcases

Genesys Community Day Greece

Spitch at CCW Berlin 2024: Leading the Conversation with Next-Gen AI Solutions

G-Summit Benelux & Eastern Europe 2023

Omnichannel Experience: Human & Tech driven

Utility Day

The Future of Customer Engagement: Discover Conversational AI

CX Strategy Forum

Join Spitch and BBBank at INNOVATIONSforBANKS 2023

KBC Collaboration Days

Meet our Italian team at the Booth no. 25

SEI in Cantiere

Startup Stories: Microsoft’s GrowthX Alumni Journeys

Spitch, NTT DATA DACH, and Migros Bank Joining Forces at the Swiss Customer Relations Forum

Turning Conversations into Success: Best Practices for Implementing Conversational AI

CX STRATEGY FORUM — Prague

See Intelligent Voicebots in Action: Spitch and Baloise Insurance at the Customer Management Trade Congress 2023

CX STRATEGY FORUM — Athens

Annual Fintech and Insurtech Summit — The leading trends to watch in 2023

Die Banken haben die Qualität und den Mehrwert von Conversational AI erkannt

IASS series ‘Meeting with CEO’

AI Week 2022

Live-Webinar: Voicebots in customer dialogue — digitised and yet personal

Webinar for Insurance: Digital Voice and Text bots: Experiences and Opportunities

Public Service — Sustainable Increase in Efficiency Thanks to the Use of Intelligent Voice Solutions

Develop Once – Deploy Omni

CX Connect 2021

Digital transformation in the insurance industry

Speech Analytics e Biometria Vocale per potenziare il customer service

Speech Analytics Webinar: Automatisches Analysieren Ihrer Kundengespräche

Spitch racconta la Customer Experience del New Normal alla conferenza di Soiel

The European Chatbot & Conversational AI Summit

Spitch expertise: how AI can improve your customer experience in banks

Spitch NLU/AI based speech solutions to accompany the digitalisation journey

A successful digitalisation process in the contact centre

Effizienzsteigerung im Call-Center durch Digitalisierung

Ready-to-Use Solutions for Retail, Government, Healthcare and other Industries

Ready-to-Use Solutions for Banking, Insurance and Telecoms

Spitch Development Tools: Fast and Easy Delivery of Voice Applications

Spitch’s participation at CX2020 III Edition

Spitch’s participation at the BIW 2019 as part of Best Practice Vortrag

Spitch’s participation at the AI Info Day Avaya

Spitch’s participation at the CMI Talk About “Voice Power in Customer Service”

Spitch’s participation at the Call & Contact Centre Expo 2019

Spitch’s participation at CCW 2019 "International Conference and Trade Show for innovative customer dialogue"

Spitch presented its solutions and client cases at the CMI Talk About Finance & Customer Experience

Speech Recognition for Swiss German at Voice Meetup Zurich

Spitch presented at the Rotary-Club

Spitch is the Gold Sponsor of CX2020 II Edition

Spitch Lingware Suite makes speech technologies easily available to everyone

Webinar results: "Speaking with the Bank will increase customer satisfaction"

Webinar: "Using Voice Technology to achieve MIFID II Compliance"

Spitch is a Bronze Sponsor of Customer Experience 2020 Conference

Spitch was honored to participate as a Sponsor at the BANKING SUMMIT 2017

Spitch AG with the support of Swisscom, Adcubum and ti&m held the event «Speech technologies for Insurance: exceptional customer service from the first call»

Speech Technologies: an integrated answer to enhancing customer experience and decreasing operational costs

The rise and rise of speech analytics: How speech analytics can help your firm meet its regulatory requirements

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2017

Marzo

Software Exchange Knowledge Group

Spitch presented solutions driven by voice for banking at Software Exchange (Client Communication over Digital Channels) Knowledge Group

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2017

Febbraio

International Conference and Trade Show

International Conference and Trade Show on the Customer Service, Communication and Contact Centre Industry (CCW)

Spitch presented cutting edge functionality of voice technologies at «ACCELERARE IN CURVA – I Contact Center tra Legal & Social nell’Era del Cloud»

Customer Experience Management for Financial Services: Can we do better & lower costs by using speech technologies?

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2017

Gennaio

AI Bootcamp of Deutsche Telekom

Spitch presented at Deutsche Telekoms AI Bootcamp as part of their eLiza initiative

The UBM TOP 50 Companies for Customer Service Improvement

StrategyDays CRM & CallCenter Event in Cologne

Golden Headset Award 2016

Customer Experience: How Banks can do Better?

Apps World London

Forum Banca 2016 in Milano

Contact Centre Expo London 2016

Speech Technology Trends — Best Practices and Vision 2020

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Calendario eventi

KI + Employee Experience = ♥

KI trifft Mensch im modernen Kundenservice: Die Symbiose von Conversational AI & der Digitalen Warteschleife

Swiss Customer Service Summit (SCSUM)

Xperience EMEA NORTH

L'IA nei Contact Center: Tendenze Future

AWS and Spitch Deliver GenAI Powered Services Strategically for Enterprises across the World

Die unsichtbare Hand: Besseres Kundenerlebnis durch KI

Swisscom – Spitch Webinar: Optimierte Kundeninteraktionen dank UX-Design und intelligenter Datenanalyse

The Future of CX

KI-Assistenten - Fluch oder Segen?

Fachveranstaltung „KI-Sprachautomation für besseren Kundenservice“

CXO Customer Experience Officer

Customer Experience Dinner

Customer Care Conference and expo

Pragmatic Gen AI Adoption in the Contact Center: Regulatory Impact, Real Examples and Showcases

Genesys Community Day Greece

Spitch at CCW Berlin 2024: Leading the Conversation with Next-Gen AI Solutions

G-Summit Benelux & Eastern Europe 2023

Omnichannel Experience: Human & Tech driven

Utility Day

The Future of Customer Engagement: Discover Conversational AI

CX Strategy Forum

Join Spitch and BBBank at INNOVATIONSforBANKS 2023

KBC Collaboration Days

Meet our Italian team at the Booth no. 25

SEI in Cantiere

Startup Stories: Microsoft’s GrowthX Alumni Journeys

Spitch, NTT DATA DACH, and Migros Bank Joining Forces at the Swiss Customer Relations Forum

Turning Conversations into Success: Best Practices for Implementing Conversational AI

CX STRATEGY FORUM — Prague

See Intelligent Voicebots in Action: Spitch and Baloise Insurance at the Customer Management Trade Congress 2023

CX STRATEGY FORUM — Athens

Annual Fintech and Insurtech Summit — The leading trends to watch in 2023

Die Banken haben die Qualität und den Mehrwert von Conversational AI erkannt

IASS series ‘Meeting with CEO’

AI Week 2022

Live-Webinar: Voicebots in customer dialogue — digitised and yet personal

Webinar for Insurance: Digital Voice and Text bots: Experiences and Opportunities

Public Service — Sustainable Increase in Efficiency Thanks to the Use of Intelligent Voice Solutions

Develop Once – Deploy Omni

CX Connect 2021

Digital transformation in the insurance industry

Speech Analytics e Biometria Vocale per potenziare il customer service

Speech Analytics Webinar: Automatisches Analysieren Ihrer Kundengespräche

Spitch racconta la Customer Experience del New Normal alla conferenza di Soiel

The European Chatbot & Conversational AI Summit

Spitch expertise: how AI can improve your customer experience in banks

Spitch NLU/AI based speech solutions to accompany the digitalisation journey

A successful digitalisation process in the contact centre

Effizienzsteigerung im Call-Center durch Digitalisierung

Ready-to-Use Solutions for Retail, Government, Healthcare and other Industries

Ready-to-Use Solutions for Banking, Insurance and Telecoms

Spitch Development Tools: Fast and Easy Delivery of Voice Applications

Spitch’s participation at CX2020 III Edition

Spitch’s participation at the BIW 2019 as part of Best Practice Vortrag

Spitch’s participation at the AI Info Day Avaya

Spitch’s participation at the CMI Talk About “Voice Power in Customer Service”

Spitch’s participation at the Call & Contact Centre Expo 2019

Spitch’s participation at CCW 2019 "International Conference and Trade Show for innovative customer dialogue"

Spitch presented its solutions and client cases at the CMI Talk About Finance & Customer Experience

Speech Recognition for Swiss German at Voice Meetup Zurich

Spitch presented at the Rotary-Club

Spitch is the Gold Sponsor of CX2020 II Edition

Spitch Lingware Suite makes speech technologies easily available to everyone

Webinar results: "Speaking with the Bank will increase customer satisfaction"

Webinar: "Using Voice Technology to achieve MIFID II Compliance"

Spitch is a Bronze Sponsor of Customer Experience 2020 Conference

Spitch was honored to participate as a Sponsor at the BANKING SUMMIT 2017

Spitch AG with the support of Swisscom, Adcubum and ti&m held the event «Speech technologies for Insurance: exceptional customer service from the first call»

Speech Technologies: an integrated answer to enhancing customer experience and decreasing operational costs

The rise and rise of speech analytics: How speech analytics can help your firm meet its regulatory requirements

Spitch presented solutions driven by voice for banking at Software Exchange (Client Communication over Digital Channels) Knowledge Group

International Conference and Trade Show on the Customer Service, Communication and Contact Centre Industry (CCW)

Spitch presented cutting edge functionality of voice technologies at «ACCELERARE IN CURVA – I Contact Center tra Legal & Social nell’Era del Cloud»

Customer Experience Management for Financial Services: Can we do better & lower costs by using speech technologies?

Spitch presented at Deutsche Telekoms AI Bootcamp as part of their eLiza initiative

The UBM TOP 50 Companies for Customer Service Improvement

StrategyDays CRM & CallCenter Event in Cologne

Golden Headset Award 2016